Conditions d’utilisation

Consumer Rights & Duties

Effective Date: March 1st

In accordance with the Consumer Protection Code (Brazil) and international standards, the consumer has the right to:

  • Clear and accurate information about products;

  • Full refund within 7 days for online purchases, as per Brazilian law;

  • Protection against misleading or abusive advertising;

  • Safe, functional products in line with what was advertised.

Consumer Duties:

  • Provide accurate data during checkout;

  • Respect store deadlines and policies;

  • Refrain from misuse of the return or chargeback process.